If your organization is implementing or thinking of implementing a contact-tracing app, it’s wise to consider more than just workforce safety. Failing to do so could expose your company other risks such as employment-related lawsuits and compliance issues. More fundamentally, companies should be thinking about the ethical implications of their AI use.
Contact-tracing apps are raising a lot of questions. For example, should employers be able to use them? If so, must employees opt-in or can