How Liberty Mutual’s Cloud Journey Led to Going Serverless

Making the move from datacenters to the cloud set off a transformation strategy that created new operational opportunities and cost savings.

The start of Liberty Mutual Insurance’s journey to the cloud some six years ago set the stage for the continuing evolution of its infrastructure. As a major provider of insurance, Liberty Mutual, can receive millions of customer calls per year that may tap into considerable data resources. The insurer’s transformation strategy included moving out of datacenters to public cloud, says Dave Anderson, director of technology at Liberty Mutual Insurance IT. The strategy kept business needs in focus rather than

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Why a Master Data Strategy Is Key to Digital Transformation

Find out why deploying an effective master data strategy across an enterprise is an important foundation to building a successful digital transformation journey.

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Digital transformation is the “buzzword du jour” in every industry. There have been many initiatives that should have led to a digital transformation across many industries — supply chain integration, global ERP systems, etc. These likely should have prepared us for the digital life. This fell far short in large part to one key element — data. Data is key to any digital transformation journey, but the foundation of all data is master

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AI: The New Order of Business

Tales of robots and smart speakers are eclipsed by those of automation and natural language processing, which are drivers for greater efficiencies, increased productivity and new revenue.

As we begin to slowly emerge from behind the shadow of COVID-19, the virus has brought new meaning to words like adaptability, mitigation and recovery for business.

Although we’ve had no choice but to scramble to operate in a new world of distributed labor forces, we have at our disposal dynamic technologies and innovations that have helped us through — not the least of which is artificial intelligence.

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With

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How IT Pros Can Lead the Fight for Data Ethics

Maintaining ethics means being alert on a continuum for issues. Here’s how IT teams can play a pivotal role in protecting data ethics.

We often consider ethics as an unchangeable instance of right and wrong. But ethics involves a continual governance of conduct of an activity. So, determining ethical issues are usually measured with context. As real-world context has become more associated with data, IT teams must apply more systematic methodologies to identify how ethics of a real-world event are impacting their organization.

IT professionals must worry about how ethics is being managed from a perspective of data usage. People

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CCA Turns to Analytics to Better Monitor Vulnerable Patients

Looker’s COVID-19 Data Block and the Google Cloud platform boost healthcare provider’s predictive analysis for patient care.

Boston-based Commonwealth Care Alliance (CCA) is using a combination of data analytics resources to heighten the monitoring of its patients especially endangered by COVID-19.

Valmeek Kudesia, vice president of clinical informatics and advanced analytics at CCA, says the organization already had Looker’s services deployed before the pandemic struck and soon found it helpful in monitoring delivery of critical aid. CCA is a healthcare provider and direct care provider for about 40,000 people in Massachusetts who are eligible for Medicare and Medicaid. “Their lives

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