Emotion Detection in Tech: It’s Complicated
Of all the potential types of analytics, emotion analytics is one of the toughest to perfect because human emotions are complex. For example, there are genuine reactions and fabricated ones as well as cultural and individual differences that shape our perceptions and behaviors. There are also other things to consider such as context. While emotion analytics is clearly important to the future of analytics, AI, robotics, intelligent automation and applications, the early-stage excitement can lead to unrealistic expectations.